Data Center Ops - Smarter Data Center Services

SMARTER

DATA CENTER

SERVICES

Data Center Ops specializes in providing on-site data center assistance and infrastructure management solutions in the Washington DC area. Our headquarters and base of operations is located in Data Center Alley - Ashburn, Virginia.

OUR SERVICES

Rack and Stack Installation

Cabinet layout planning and hardware positioning
Equipment unboxing, and racking
Structured cable management and labeling
Power connection and hardware power-up
Precise documentation and rapid deployment
Clean, professional installations ready for deployment

Smart Hands

Advanced onsite support beyond basic remote hands
Hardware troubleshooting and diagnostics
Patch cabling, power cycling, and parts replacement
Firmware upgrades and system checks
Asset audits and visual inspections
Reliable support for routine and emergency tasks

Logistics and Staging

Inbound receiving and inventory management
Asset labeling and configuration staging
Secure storage—short or long term
Pre-deployment prep and testing
Accurate tracking and documentation
Ensures gear arrives install-ready, minimizing delays

Moving/Decommissioning

Full equipment shutdown and safe removal
Inventory tracking and chain-of-custody handling
Packing, transport, and site relocation
Certified data sanitization and disposal
E-waste recycling and hardware repurposing
Minimizes downtime and ensures secure transitions

Service Features

Highly Experienced Data Center Technicians
English Fluency & Professional Customer Service
Emergency Rapid Response & On-call Services
Dedicated Technician Committed To Your Success

Benefits and Advantages

Guaranteed Increase in Efficiency and Reliability
Around the Clock Availability
Full Undivided Attention
100% Satisfaction Guarantee

Product

About

BOOTS IN THE CLOUD

Our Story

Data Center Ops, a division of Portal Systems, Inc. has been a trusted partner in managing critical infrastructure and equipment within Northern Virginia data centers since 1999. With over 20 years of experience, we specialize in delivering reliable, expert data center services tailored to the unique needs of organizations across industries. From startups to large cloud providers, our team provides comprehensive lifecycle management for your IT infrastructure, ensuring smooth installations, efficient ongoing management, and seamless migrations.

Service Levels

We provide flexible data center solutions for businesses of all sizes—whether you’re a startup with a single cabinet or an enterprise managing multiple cages across global data centers. Our services scale with your needs, ensuring reliability, efficiency, and expert support.

Our team of skilled technicians are available for scheduled maintenance and rapid emergency response. From rack and stack installations to smart hands, migrations, and urgent issue resolution, we deliver hands-on expertise to keep your infrastructure running smoothly. Trust Data Center Ops for precision, reliability, and expert service at every stage of your growth.

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Coverage Areas

We offer managed services across Virginia, Maryland, and D.C. with a primary focus on Northern Virginia. In Ashburn, Sterling, Herndon, and Reston, we provide scheduled services as well as emergency availability with rapid incident response to ensure your systems are always running smoothly.

Scheduled services are also available in Manassas, Washington D.C., Baltimore, Culpeper, and Richmond. Wherever your business is located, our team is ready to deliver the support you need.

National and International service is available through our trusted partner network.